Do family-owned salons have the edge?

Running a family-owned business can be a high-wire act, with only one-third surviving into the second generation, and just 12% remaining “viable” by the third. Disputes over profits, business goals, company legacy and succession can take their toll.


But the family business model also has some distinct advantages – including a shorter chain of command when it comes to making crucial decisions and a sense of solidarity that can only come from family ties. The family firms that remain successful tend to be the ones committed to more than just profitability.

In business “for a lifetime”, Abby and Karly Whittaker have always operated together, not only as close sisters but also as joint managing directors of family-run Sarah Hodge Hairdressing – as soon as their parents would let them!
Karly’s artistic skills have helped to shape the creative direction of company, while Abby’s passion for numbers puts her firmly in charge of the books. Together, they have nurtured a fiercely loyal team working across five successful salons in the South West.


Dedicated to delivering premium, on-trend services to their clients, this awesome twosome is constantly educating their staff and pouring time, money and ingenuity into morale- and productivity-boosting initiatives – one of which earned them a place at Creative HEAD’s 2014 Most Wanted Grand Final. Hear why this brand is clearly in the driving seat at Salon Smart 2015.


Abby and Karly Whittaker will appear on the Salon Smart Main stage at 15.40 on Sunday 26 April.

Salon Smart takes place on 26/27 April 2015 at the Park Plaza Riverbank Hotel, London.
Weekend pass £189. Day pass £99.
Book now on 01434 610944.
For full Salon Smart details, click here.