Live Q&A session inspires, invigorates and enlightens

One of the most popular sessions with the audience, Salon Smart’s Think Tank session is an opportunity for delegates to ask questions of an expert panel.

The 2014 year our line-up included Nick Wood, Andrew Cannon, Nancy Cruickshank, and the bromance of the year, Sean Dawson and Steve Rowbottom, who kept the crowd in giggles with their quips and digs. Topics for discussion included the pros and cons of chair rental versus employed staff (“rent-a-chair is the devil,” warned Sean); whether Google AdWords were a useful marketing tool for salons (Sean doesn’t trust the yellow ad boxes on Google, while Andrew advises to keep it local); and how to know when to increase your salon prices (full columns and staff promotions are two great indicators).