THOUGHT FOR THE DAY

A highlight of every Salon Smart is Think Tank, where the questions are coming straight from the audience for our expert panel! On stage were Goldwell’s head of education, Irene Meikle; LWPR’s Laura Glazebrook; and salon owners Mitchell Wilson, Shane Bennett and Richard Phillipart.

Topics ranged from how to build your business (from a salon owner of eight weeks!), whether to take a chance on chair renters, dealing with the tyranny of social media (Mitch Wilson’s answer: “You’re a business, so use social media like a business would, not like an 11-year-old”); how to tell who’s worth hiring at interviews and staff with bad attitudes.

It was a brilliantly helpful session that had everyone scribbling down those precious answers!