The past two Covid-interrupted years gave the UK’s salon and barbershop owners the time and space – not to mention the pressing need – to re-evaluate their business. In March, Salon Smart 2022, in its new London home at arts and culture centre, Trinity Buoy Wharf, and with an action-packed new one-day format, presented the opportunity to share that new thinking with their peers. From focusing on the journey, not the destination and ‘being present’, to rethinking pricing, retaining clients (and team members) and tackling big industry topics from sustainability to gender inclusivity, our 25-strong speaker line-up delivered bucket loads of insight and inspiration. 

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Five lessons we learned at Salon Smart London 2022 >