
Welcome!
We’re so pleased to have you here with us at the Chain and Buoy Store for a bumper day of business insight, support and networking. We have lots to pack in – scroll, get set, and enjoy the journey…
Wi-Fi network: Chainstore
Password: lighthouse1964
On The Agenda
10am WELCOME
Creative HEAD editorial director, Amanda Nottage, opens the event
10.05-11.15am SOLO SESSIONS
Navigating The Next Generation – Sophia Hilton, Not Another
Reclaim Your Confidence – Michael Young, Hooker & Young
Clever Marketing (part one) – Samantha Cusick, Samantha Cusick London and Stā Studios
Storytelling And ‘Love Marks’: Future Proofing And Consumer Insights – Monica Teodoro, L’Oréal Professional Products UK & Ireland
11.15–11.45am ELEVENSES
Tea, coffee and cake
11.45–11.50am LIVE POLLING
Smart phones at the ready – it’s time to share and compare!
11.50–12.40 SOLO SESSIONS
Experience Matters – Scott Humphreys and Luca Jones, Kitch
Empowering Staff: A Path To Financial Freedom – Jacob Morris, Phorest
Colour Is Your Power Play – Sussan Verghese, L’Oréal Professionnel Paris UK & Ireland
12.40–1.15pm PANEL TALK
Flexing Colour As A Superpower In Business – get the lowdown from a panel of business owners who’ve made colour king, with: Sean Butt (Alchemy & I), Sophie Hill (Headmasters), Lorraine Naughton (OB-1 Hair and Inside Outside) and Tony Walmsley (Anthony John Salons)
1.20–2.50pm THE WORKING LUNCH
Enjoy a delicious lunch and meet the brands delivering brilliant business support and innovative products and services: L’Oréal Professionnel Paris, Phorest, GLOWWA and Olivia Garden
2.50–4pm SOLO SESSIONS
Slow Down, Do Better – Mikyla Limpkin, The Company of Smiles
Be More Mentor – Lisa Farrall, WIG London
Ask Me Anything – Dylan Bradshaw, Dylan Bradshaw Dublin
4–4.25pm REFUEL
Tea, coffee and cake
4.25–4.35pm SOLO SESSION
Clever Marketing (part two) – Samantha Cusick, Samantha Cusick London and Stā Studios
4.35–5.25pm PANEL TALK
The Big Budget Battle Plan – reaction, deliberation and action points shared by a panel of business owners, with: Oliver Blackaby (The Hair Salon Collective), Katya Milavic Davies (Myla and Davis), Louise Howard-Long (Architect Hair Collective), Maxwell Oakley (Supply 91), Neil Prigent (JAS Hair Group) and Sheona Will (Bloom Salons)
5.25 CLOSING MESSAGE
Given by Amanda Nottage
5.30pm EVENT CLOSE
The Working Lunch
Networking over a hot buffet lunch, with a side helping of business support
On The Menu
MAINS
Pasta Sfoglia Tart (V, VG)
With sun-dried tomatoes, courgette, aubergine, caramelised red onions and vegan basil pesto
Gluten-free option available
Chicken Scarpariello (GF, DF)
Boneless chicken thighs with red peppers, cooked in a lemon glaze
Moussaka (GF)
Aubergine topped with home-made lamb ragu and a bechamel sauce
SIDES
Rocket Salad (V, VG, GF)
Rocket, parmesan cheese and a balsamic dressing. Optional parmesan cheese (V)
Beetroot & Butternut Squash Salad (V, VG)
Roasted beetroot and butternut squash, Ragstone goat’s cheese, pumpkin seeds and chives
Roasted Cherry Tomato Salad (V, VG, GF)
Roasted cherry tomatoes, rocket, Frisee lettuce, mint and a lemon dressing
PUDDING
Lemon & Almond Tart (V)
Served with crème fraîche and raspberries
Homemade Sticky Toffee Pudding (V)
With a sticky toffee sauce
Gluten-free and dairy-free options available
Washed down with Elderflower Fizz and choice of San Pellegrino cans
The Host Brands
Connect with the teams behind the products and services designed to support and elevate your business
HEADLINE SPONSOR
From leveraging big consumer trends and pro techniques – #mochahair! Luxe colour! – and boosting profits through high-performance products and services, to transformative haircare solutions for every client and hair type, L’Oréal Professionnel Paris puts the power in your hands. Take the time to chat with the team and take away brand-new product samples!
SOFTWARE PARTNER
Hear from Phorest about its latest innovations – including cutting-edge marketing solutions and localised analytics that make business development effortless. Plus, discover how the brand champions salons, simplifies operations, and delivers unmatched support to help you attract dream clients, build loyalty, and achieve sustainable growth. Meet Phorest for the full lowdown, and a special gift awaits!
ASSOCIATE SPONSOR
Since launching to market just a few years ago, GLOWWA’s ‘vitamins for healthy hair growth’ have won eight prestigious awards. The brand, founded by a nutritional therapist following a struggle with hair loss, is trusted and supported by some of the industry’s most respected hair professionals and driven by a relentless pursuit for results. Say hello to GLOWWA and take home a free one-month supply!
ASSOCIATE SPONSOR
Hear the story behind Olivia Garden– a family-owned brand manufacturing and distributing high quality brushes and scissors. Designed to enhance efficiency, creativity and precision for hair professionals, the tools have become indispensable worldwide for professional salons, fashion runways and editorial shoots. Visit the Olivia Garden team over lunch and pick up a free tool to try!
Speakers
Brilliant people, sharing real experiences, smart advice, and fresh thinking on business

Oliver Blackaby
Salon owner, educator and podcaster
Oliver has been working in hairdressing for 26 years. His career began in a small independent salon in Brighton, and he later joined the prestigious Trevor Sorbie company, honing his craft and expanding his expertise. A decade at Headmasters in London followed, where he excelled as art director, art team manager and educator, after which he returned to his coastal roots and set up his own studio that eventually evolved into The Hair Salon Collective – a vibrant freelance-only space in the heart of Brighton and Hove. Driven by a passion for creativity and collaboration, Oliver is proud to have created a space where stylists and clients alike can thrive.

Dylan Bradshaw
Co-owner, Dylan Bradshaw Dublin
Dylan is the co-owner of Dylan Bradshaw Dublin, a 10,000 square foot concept store offering high quality hair services, extensive retail – spanning home, hair and personal care, speciality coffee and tea and artisan baked goods. Throughout his 30-year career, Dylan has constantly looked for ways to evolve and lead, always listening to his clients to ensure his business remains relevant and well-regarded. Dylan is a staunch believer that strong education and ongoing skills development are vital to maintaining an industry that is prosperous, progressive and robust.

Sean Butt
Group operations manager, Alchemy & I Group
Sean is an award-winning and published colourist and stylist and has collaborated with leading industry names including Toni&Guy, Mark Leeson and Cooper & Taylor. Exclusively aligned with L’Oréal Professionnel Paris, Sean is an accredited Colour Specialist (earning a distinction) and he now mentors the entire Alchemy & I team, boosting the group’s reputation for providing expert colour services. Since the company’s inception, Sean has played a key role, working closely with CEO, Haylee Benton, to bring her vision to life.

Samantha Cusick
Owner, Samantha Cusick London and Stā Studios
Samantha is intuitively good at business, and she has built her own with a firm eye on evolution. An exceptional colourist with a big consumer following and a passion for the industry she serves, her salon brand, Samantha Cusick London, has become a sought-after space both for clients and staff. In 2023, she opened a flexible co-working and event space, Stā Studios, to great acclaim. And last November, following her Most Wanted Business Thinker win, Samantha launched ‘Silly Little Girls’, a podcast dedicated to inspiring and empowering women.

Katya Milavic Davies
Salon owner and entrepreneur
Katya founded Myla and Davis in 2009 – then a four-chair salon in south-east London. Fifteen years later, she now runs four thriving spaces and a 55-strong team. Not a hairdresser by trade but captivated by the industry and its fundamental values, she has built a business rooted in care, skill, and community and her people-first approach ensures longevity – stylists staying, clients returning, and an enduring culture. Beyond hairdressing, Katya also owns Llewelyn’s, a neighbourhood restaurant, and Lulu’s, a deli and wine bar, reflecting her passion for hospitality and love of a challenge!

Lisa Farrall
Founder, WIG London
Lisa is a multi-award-winning session stylist and educator, resolute about using her platform to teach hairstylists how to be texture neutral – a trademark she has claimed. When she’s not on set styling music artists or presenting prime time television shows, she’s regularly booked by salons, colleges and individuals to impart her knowledge and skill. Determined to “change the hair game”, Lisa’s on a long-term mission to ensure every hair client is best served, arming those she teaches and mentors with a bespoke approach to learning – and growing – in skill and confidence.

Louise Howard-Long
Owner, Architect Hair Collective
Hairdressing “practically all of her life”, Louise set up Architect Hair salon aged just 24. Since then, the award-winning salon has moved three times, finally landing in Headingley, Leeds, where it has stayed for the last 12 years. Having successfully navigated her business through pandemic, Louise went on to suffer massive hair loss a year later, a trauma she is still emerging from. She’s a strong supporter of salon-based apprenticeships, and she sat on the advisory panel for the ill-rated T-Level in hairdressing. In 2024, Louise restructured her business model, relaunching as Architect Hair Collective – a space allowing hair professionals to grow independently.

Sophie Hill
Director and chief marketing officer, Headmasters
A a former hairdresser and colour technician for L’Oréal Professionnel Paris, Sophie moved into communications – first in-house at L’Oréal, and later through the launch of her own public relations and marketing consultancy, where she worked for 12 years managing hair and beauty accounts, largely within the professional sector. She took a head of marketing consultancy at Headmasters in 2018, became the company’s chief marketing officer four years later, and in 2024, Sophie was appointed director, alongside three of her senior team members. Together, they look after 54 Headmasters salons across London and the south-east of England.

Sophia Hilton
Owner, Not Another
Since opening the doors Not Another Salon on London’s Brick Lane 15 years ago, Sophia has continued to disrupt the hairdressing industry, bringing progressive education to the masses through her hugely successful in-person academy, online learning platform and social media consultancy. She currently serves 11,000 students across 52 countries, her courses are being translated into five languages, and with demand ever-increasing, Sophia recently launched the Hilton Club – a monthly social media and marketing membership program that’s really taking off! A whopping 14 business awards (she has a further four for colour) further confirm what we already know: Sophia is an industry titan.

Scott Humphreys
Co-owner, Kitch
With roots in high fashion (he worked previously as both a tailor on London’s Savile Row and a couturier for Vivienne Westwood), Scott’s barbering skills have been honed to perfection, and he believes the craft is not only for men but for every client, regardless of gender identity or expression. In July 2020 he and partner Luca Jones opened Kitch – a no-judgement, nostalgia-inducing 50s kitchen-inspired salon in Angel, London, providing an inclusive menu of hair services – and it’s taken off, with plans well underway to open Kitch #2 in the coming months.

Mikyla Limpkin
Writer, artist, speaker and coach
Mikyla is a problem-solver, creator and storyteller, championing kindness and connection. She has a passion for helping individuals and small businesses uncover unconscious barriers and identify simple paths forward. An accomplished author and artist, Mikyla is known for her vibrant energy, deep empathy and inspiring perspective, providing the tools and encouragement needed to make meaningful change. Her business, The Company of Smiles, provides workshops, talks and project design, creating transformations through the power of human connection.

Luca Jones
Co-owner, Kitch
Born into hairdressing and trained from a young age, Luca has enjoyed a buoyant career behind the chair but also behind the scenes, as a session stylist working at Fashion Week, shooting magazine editorials and styling on set for prime-time television shows. In July 2020 he and partner Scott Humphreys opened Kitch – a no-judgement, nostalgia-inducing 50s kitchen-inspired salon in Angel, London, providing an inclusive menu of hair services – and it’s taken off, with plans well underway to open Kitch #2 in the coming months.

Jacob Morris
Product designer, Phorest
In his role as product designer at Phorest, Jacob specialises in payments and mobile design – building financial products and features that are applied by most of the 11k+ users of the platform. Over the course of the past year, he has been heavily involved with the new PhorestTips product offering and is in the process of designing additional financial tools that will help hair professionals run a smoother, more efficient and more profitable business.

Maxwell Oakley
Co-founder, Supply 91
Together with co-founder, Luke Davies, Maxwell opened the doors of Supply 91 in 2021 with the aim to provide a grooming space that is inclusive, progressive and unique. Little more than three years on, the company has evolved to comprise four London locations, including a permanent residency at 180 The Strand – a burgeoning cultural and creative hub, and a flagship site on Regent Street. It’s also been named ‘No 1 Best Barbershop in London’ by GQ magazine. Maxwell has fostered a reputation for truly listening to and celebrating every one of his clients, and his journey is defined by a drive to create a brand that is recognised for quality, care and true innovation.

Lorraine Naughton
Managing director, OB-1 Hair and Inside Outside
Lorraine founded OB-1 Hair in 2002 – not as a trained hairdresser, but as an entrepreneur with a vision. A bold move, which led to an incredible journey of growth, learning and industry leadership. At OB-1 Hair, colour is a hero service – a creative, high-performance business driver that keeps clients loyal and stylists inspired. But to Lorraine, great colour isn’t only about technique; it’s about the entire client journey, with every touchpoint shaping experience and loyalty. So, she created Inside Outside, an education platform teaching body language, voice dynamics and communication strategies to help salon professionals elevate interactions and build deeper client connections.

Neil Prigent
Owner, JAS Hair Group
Alongside his wife, Jayne, Neil has supported the development of JAS Hair Group to become the award-winning company it is today, boasting several local business awards as well as Legend status at Creative HEAD’s Most Wanted Awards for scooping the Best Local Salon title three times. Since joining the business in 2006, JAS Hair Group has endured two recessions, one pandemic and the Russian Novichok poisonings, where the deadly bottle of poison was found close to their salon in Salisbury’s city centre. But robust in its operations and with a strong team to boot, the company now employs nearly 40 staff and trains four apprentices across its three locations and remains a community stalwart.

Sussan Verghese
General manager, L’Oréal Professionnel Paris UK & Ireland
With a 20-year career building brands and businesses internationally, Sussan now leads L’Oréal Professionnel Paris in the UK and Ireland. At L’Oréal, she led multiple brands into growth and acceleration by leveraging her premium hair and beauty category experience. L’Oréal Professionnel Paris is a brand that has been committed to the hairdressing industry for more than 115 years and Sussan is passionate about helping to empower salons for future success, by not only providing innovative products and education excellence but also by recognising and scaling trends and co-creating new professional services powered by technology.

Monica Teodoro
General manager of education and professional development, L’Oréal Professional Products UK & Ireland
With a career heavily rooted in the hairdressing industry and an unrelenting passion for supporting its future evolution, Monica has become an established and trusted voice for all hair professionals. From how the industry can power ahead through first-class education, to nurturing talent and managing online-offline strategy, Monica is dedicated to paving a way for a new era of hairdressing.

Tony Walmsley
Salon owner and business mentor/coach
Just three years into a career in hairdressing, Tony was managing his first salon team. By year eight, he’d established Anthony John Salons, opening the doors of his first space in a converted barn in Staffordshire. Today, Tony employes more than 20 staff, boasts a customer retention rate sitting above the 90 per cent mark, and has earned a raft of industry accolades. Leading his team through effective communication and mentorship, Tony also provides coaching services; he is committed to ensuring excellence in hairdressing and business and helping others to reach their full potential.

Michael Young
Co-founder and creative director, Hooker & Young | Founder, Michael Young Hair Photography
Alongside partner Gary Hooker, Michael has cultivated a successful salon brand, Hooker & Young, which boasts four sites across Newcastle and Teesside, delivering ‘luxurious hair’. But over his 30-year career, he has constantly searched for new ways to promote self-expression – always seeking to extend his creative capabilities. A decade ago, Michael took up photography, immersing himself in technique and concept. This move opened him up to “exciting new territory”, and his passion for image creation has since added a fruitful and empowering new string to his bow.

Sheona Will
Owner, Bloom Salons
Sheona began her career as a 15-year-old Saturday assistant, before training and qualifying as a professional hairdresser. Passionate about business, she studied and earned a degree while working full-time and went on to co-found a multi-location salon group. In 2019, Sheona branched out on her own and launched Bloom in Glasgow, Aberdeen and later in with the Keune flagship salon, House of Keune by Bloom. With a focus on innovation, guest experience, and sustainable growth, Sheona continues to evolve the Bloom Salons brand and enhance the ultimate environment, within which both clients and team can thrive.
Useful links and resources
Exclusive offers from Mikyla Limpkin
- 40% discount on an ‘Insights & Ideas’ consultation (usual price £99) when booked before 30 April. Enquire now
- Free downloadable post-event worksheet
- Signed copies of her book ‘How to Love and Be Loved’ when purchased at the event for the special price of £10 – or buy full price on Amazon
Turn ideas into action with Samantha Cusick’s Clever Marketing Workbook — your post-Salon Smart toolkit
Packed with prompts, practical examples and powerful takeaways from Samantha’s talk, this free download will help you build a clever, creative, all-encompassing marketing strategy that works across every touchpoint of your business. It’s designed to keep the momentum going long after the event, and to help you turn inspiration into impact. Download now
Claim your exclusive offer from Phorest
Book a Phorest demonstration and save 50% on the price of your selected package, for six months. Sign up here
Tips and guidance for you, your team and your business, delivered by Phorest
Tipping policy – why you need one, how to create one
Take the 7-Day Challenge with Sophia Hilton: Rethink the New Generation – completely free of charge!
Join industry leader Sophia Hilton for a seven-day mindset shift on managing the new generation in your salon. Through bite-sized daily activities, you’ll move from frustration to understanding—transforming your outlook and future-proofing your business. By day seven, you’ll see that mindset matters just as much as skill set and your business will be stronger, smarter and ready for inevitable change!
Join Sophia on WhatsApp
20% off Michael Young photography – book by end of May 2025
Book your shoot with Michael by end of May 2025 and save 20% on Michael’s usual day rate*. To book, send a message via the myhairphotography.com website ‘contact’ page and include the reference: SSMyHairOffer in the message title.
*Discount applies to Michael’s fee only; limited to a two-day consecutive shoot.
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