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“Where are all the female hairdressers that are household names? I’m not saying it should be me, but I think there should be somebody”

“Where are all the female hairdressers that are household names? I’m not saying it should be me, but I think there should be somebody”

“Where Are All The Female Hairdressers That Are Household Names? I’m Not Saying It Should Be Me, But I Think There Should Be Somebody”

Alex Brownsell started Bleach London in her living room, colouring her friends’ hair (and their lives) amazing shades of pinks, green and blues. Now the hairstylist and entrepreneur is the owner of an at-home product line that’s sold around the world. But what puzzles her is why, in an industry dominated by females, she is one of just a handful of women to have found success in the boardroom, as well as on the salon floor.

by CATHERINE | CONVERSATIONS

Alex Brownsell

Once upon a time, hair colours were named after things in nature: mahogany, copper, ebony, platinum. All that changed in 2010, when Alex Brownsell moved out of her makeshift salon in her East London house share (appointments were charged at “£50 and a bottle of wine”) and started Bleach London at age 22, courtesy of two chairs in the back of Sharmadean Reid’s WAH Nails in Dalston. Brownsell, who trained in her mother’s salon in the Midlands before landing a coveted trial position at Daniel Hersheson, was known for her experimental work, and Bleach – the first salon dedicated to colour – quickly became a hotspot for celebrities and sub-culture kids, seeking out her Noughties-defining dip-dyes and full heads of grey, white and pastel pink. “It was quite wild, actually, a bit like a party,” Brownsell recalls of those early days. “You’re classically sold trying to look beautiful and pretty and sexy and elegant and young. And what I tried to create with Bleach was the opposite.”

Bleach burst onto the scene with colours named Slime Light and Beer

Bleach’s meteoric rise led to stand-alone salons, a partnership with Topshop and a DIY hair colour product line co-created with Boots (Brownsell bought the high-street retailer out of its licence five years later). It wasn’t long before fashion houses took note. Already enjoying regular bookings as a session stylist, Brownsell began working with Gucci on its campaigns, overseeing all the hairstyling, colour and wigs to achieve the soft and raw looks dreamed up by creative director Alessandro Michele. She then spent four years working at Celine with Hedi Slimane, bringing his vision and characters to life. Distinguishing between a Gucci blonde (“cinematic and creamy”), a Celine blonde (“punk and not toned”), and a Vetements blonde (“hard silhouettes and solid shapes”) offers a glimpse at the nuance of Brownsell’s artistry, which she likes to describe as precisely imprecise. “What I prefer is that everything looks a bit home done,” she says, “and that’s the thing about Bleach. We’re doing it perfectly, but it doesn’t look like you just went to the salon.”

Bleach started in your living room. Did you ever think it would get as big as it did?

Not at all! I remember being in WAH Nails and talking to Sharmadean about how the salon in my house was a mess and I couldn’t handle it anymore – and neither could my flatmate. A couple of days later, she emailed me and was like, ‘Come and take a chair here in the back. So, me and my business partner from back then literally came in and set up. In the first two weeks, my assistant AlishaDobson, who still works at Bleach, and I were working backtoback until it grew. I’ve always had moments feeling like I’m not good enough and that at any minute the whole thing will fall away. And with Bleach, building a business is hard, it’s been full of twists and turns, feeling like you are teetering between world domination and total collapse. So, I guess I’m still waiting for that moment when I feel like I have cracked it. But I don’t think it’ll come until it’s all over and I have time to digest it all!

When it launched in 2010, Bleach London’s impact was instant – and huge

Looking back, what has been your favourite period of the brand journey?

God, so many bits. The start was obviously amazing. You look back with your older mind and think, ‘How did I do that? I was so brave!’ Nowadays I’m more cautious, I review every decision. But in the beginning, it was just like, ‘Yes, let’s go to New York and do a pop up!’ But I’m also so proud ofseeing our apprentices go on to achieve amazing things – opening their own salons or working at incredible places, like Josh Wood. Those moments have been impressive and important. Andbittersweet too, because you’re losing people

You started at Daniel Hershesons aged just 16. How influential was that time on what was to come?

It was critical. While I was there, I met a lot of session hairdressers – Rudy Lewis, Lyndell Mansfield, Syd Hayes, and I ended up assisting most of them. Coming from a small town, I thought you could either be a celebrity hairdresser or you could work in a salon. Obviously, it must have crossed my mind that people work on film and TV, but I didn’t think there was a fashion [counterpart]. I did my first fashion cover at 19 for Dazed. It was one of [Gareth Pugh’s muse] Katie Shillingford’s things. She took this wig that I’d spent two weeks dying an amazing blue and used it on [actress] Mia Wasikowska, who had a shaved head at the time.

 “Sometimes, when I meet someone and they ask me what I do, I just say ‘Hairdresser’ and then I stop and see what their reaction is. And often, people are really dismissive”

You’re obviously very skilled with the bleach bottle, but that rule breaking attitude to colour? Where did it come from?

Actually, I’m really strict about hairdressing. One of the things that surprises people when they meet me or come and assist me is that I’m almost militant about what they need to learn, which is kind of opposite to what they think Bleach is about. Ultimately, at Bleach you’re doing colour corrections all day, so you have to be able to do the basics really well or you won’t survive. But the rule-breaking probably came from being at Hershesons and being so young and realising that anything is possible in terms of who you can be and what you can do with your look, which really blew my mind. I wantedto look like Debbie Harry, but nobody would bleach my hair. Eventually, my mum did it, but it was very yellow and only Lyndell was able to fix it. I experimented a lot on friends, so a lot of my techniques were self-taught. And I was really influenced by people I was working with in fashion, as well, who were trying those looks that had a kind of DIY feel.

“I can be as creatively fulfilled doing product development as doing my session work”

Of all the looks associated with Bleach, it’s probably the dip-dye that everyone knows. How did that come about?

Katie Shillingford, who was Gareth Pugh’s muse at the time, said to me one season, ‘It’s his first show in Paris. I want to look like one of his dresses.’ He had this dip-dyed black-white gown as one of his main pieces and a lot of it was monochrome. And I was like, ‘Let’s try and do that with your hair.’ That’s the first time I did a dip-dye – in my kitchen literally holding her hair upside down and thinking, Uh, how do we blend it?

In 2012, the same year you open your first full Bleach London salon in Dalston, Boots approach you to launch a product range. Was that something you had considered at that point?

Absolutely. It’s actually my hobby even now, sketching out brands. I have so many of them from back in the day that are really fun, like a shampoo and conditioner based around breaking up with your boyfriend in your teenage years. So when Boots approached me, I didn’t even have to think about it. I was like, ‘Yes, of course, and it’s going to be X, Y and Z.’ At that point, Boots sold something called Lightening System 101 and it was actually a bleach with 40 vol developer. I was amazed that you would call it that, so in effect the customer was putting a bleach on their hair and they wouldn’t even know. Our colours are made by an amazing manufacturer and that affects our margins but it means that when consumers buy into Bleach, they’re buying something a professional would use and they’re being told about it in a way that’s open, honest and transparent.

The new campaign shots for Super Cool Colours

For many people, Bleach is a scary word. Has it ever caused problems in your business?

When we expanded into the US, people found the name Bleach London really difficult to get their head around because they’ve been told that bleach is bad. And every few years we’ll go through it with a retailer or an investor, who’ll say, ‘Well, what about the name?’ We actually launched a permanent range called No Bleach London, and that’s made people annoyed as well, so I feel like I can’t win!

What was your experience like, working with Boots?

We were really lucky to get to work with Annabelle Franks who was setting up an incubator for disruptive beauty talent, to bring it into the Boots ecosystem. Bleach was an overnight success for them. It showed them the appetite among young people around the country to experiment with their hair in an accessible way. Sometimes, because of working in fashion, I look back and think, ‘Boots… Should we have done something else?’ but the brand visibility you get from Boots you cannot create in any other way. It’s the best marketing you could ask for.

“A question I ask is, ‘Can you name one female hairdresser?’ And nobody has ever had an answer”

And yet five years later you bought them out of the licence. Was that about wanting more control or because you could see opportunities for expansion beyond Boots?

I had always set my sights on global distribution, and much as Boots would have loved to offer that, it was just a bit slow for us. Having ownership of the licence is a natural conclusion for lots of brands. I just wanted to see what else was out there. But I have to say, when I see people start brands, ownership is a big thing for them and it was for us too, but sometimes I think they get that a bit wrong. I’ve come to understand that you’re better off having a smaller percentage of something amazing than 100 per cent of an idea that exists only in your bedroom.

The No Bleach Permanents were a major landmark for the brand

It’s quite an unusual situation – particularly for a female – to be a salon owner and simultaneously the owner of an incredibly successful product brand.

Sometimes, when I meet someone and they ask me what I do, I just say ‘Hairdresser’ and then I stop and see what their reaction is. And often, people are really dismissive. Yet, if I were to say I was a make-up artist, it instantly has this level of intrigue and prestige around it.  I find it really interesting how hairdressing still has this stigma attached to it. And that’s always been a bit of a mission of mine,to say that hairdressing is a great career, and you can do whatever you want in it.

Hairdressers like Jen Atkin and Chris Appleton are the face of their brand, but you don’t seem to play that same role within Bleach. Why not?

I’m naturally quite shy, which probably has led to it being that way, but internally within the businessI’m very visible, I’m around. What people like Jen and Chris have done is amazing, especially going back to that point of showing people how hairdressing is a credible career. But I’m doing a lot of retail meetings now, because we’re doing European expansion, and a question I ask is, Can you name one female hairdresser? And nobody has ever had an answer. We inside the industry know there are lots of great female session stylists, but I think if you asked the public to name a famous hairdresser, theywould all be men, which is interesting, given our industry is 88 per cent female. You don’t think about gender disparity in hairdressing, because it’s so predominantly female, but where are all the female hairdressers who are household names? I’m not saying it should be me, but I think there should be somebody.

Brownsell still creates iconic Bleach colour looks, working out of a VIP salon in her office

How do we go about making that change?

Maybe rewarding female session stylists to do more in industry? I know it’s the norm now to straddle session and salon, and it’s the same for the influencer slash hairdresser slash fashion person. You can be it all now but it’s very new. The make-up artist Isamaya Ffrench is really breaking boundaries, she has a huge presence on social media, but she’s still doing very highend fashion. In the past, if you crossed that line, it was hard to stay in the fashion world.

Is your session work where you fulfil yourself creatively as a hairdresser?

Sometimes, yes, if I do an amazing beauty editorial where I’m allowed free rein. But I can also get that in the studio for Bleach as well, when we’re doing concepting or product development. If you’re a creative, you’ve just got to find the bits that feel good to you. I’ve worked on fashion campaigns that somebody might think was the pinnacle of my career, and I’ll have been bored out of my mind, while I can be in the office looking at a financial spreadsheet and think, ‘This is really fun.

In 2021 Bleach London established a US presence by opening a salon in LA

Your £5,000 Super Cool Colour Creative Fund is looking to support young creatives just like your 16-year-old self. Is this your way of giving back?

When I was young, you could move to London, do a hairdressing apprenticeship, pay your rent and create on the side. It’s almost impossible to do that now. So, we’re asking our audience to tag people who they think would benefit from this prize fund, and then we will ask them to create a piece for us. We’re hoping to find an emerging artist who will really benefit from the money. Fingers crossed, a lot of hairdressers will apply!

Crafting A Career Through Content

Crafting A Career Through Content

Crafting A Career Through Content

How Wella’s Passionista programme helped Michael Gray turn creativity into a thriving freelance career

by CAITLYN | EXPLORE

For Michael Gray, a career in hairdressing was never just about working behind the chair. His journey began in a salon but quickly took a turn when he moved to London to pursue modelling. There, he started creating content—long before Instagram became a hairstylist’s portfolio.

“I wanted to create the kind of looks I wasn’t seeing,” Michael explains. “Pinterest was huge at the time, but I wanted to showcase my own take on styling. So, I started collaborating with models I met through my work.” That instinct to innovate led him to work with influencers, and before he knew it, his skills were in demand on red carpets and high-profile events.

Michael’s breakthrough came when Wella Professionals discovered his work through social media. “I was constantly tagging Wella in my content,” he recalls. “Freelancing wasn’t as big back then—most stylists were based in salons or worked on editorial shoots. But Wella saw the potential in my session styling and invited me to be part of the Passionistas programme.”

Being a Wella Passionista has opened doors beyond styling. From running masterclasses in London, Manchester and Dublin to educating in Greece, Michael has found a passion for mentoring. “Education has been one of the biggest highlights of my career. I love sharing my skills with the next generation, whether they’re just starting out or refining their craft.”

As a freelancer, Michael values the sense of belonging that comes with being part of a network like the Wella Passionistas. “When you’re freelance, you’re often working solo with make-up artists or photographers, not other hairdressers. So, having a support system through Wella—whether at events or even just in a WhatsApp group—is invaluable.”

That support has extended to some of his most exciting projects, including backstage styling at TrendVision Awards and working with celebrity clients like Laura Whitmore. “I had wanted to style her hair for years,” he says. “She’s always open to trying something different, and working with her through Wella was an amazing opportunity.”

Michael attributes much of his success to social media. “I wouldn’t be where I am today without it,” he admits. “Tagging brands, creating content and staying consistent has allowed me to grow organically.”

His strategy? Keeping it fresh. “If I post a sleek look today, I’ll post something with more texture next time. If I’m getting bored, then my audience probably is too. It’s about variety, but also staying true to my aesthetic.”

For stylists looking to carve their own path, Michael’s advice is: “Find your niche. Experiment with recreating runway looks, reach out to talent agencies, assist at Fashion Week—try everything and see what resonates. If it’s not for you, at least you’ve given it a go.”

Michael’s journey from self-taught content creator to international educator and red-carpet stylist proves that passion, paired with strategic visibility, can lead to endless possibilities. And with Wella by his side, he’s just getting started.

Hometown

Hometown

Hometown

Michael Young’s homage to his home city of Newcastle was liberating in more ways than one

by CATHERINE | PORTFOLIOS

Over a three-week period in early February 2025, photographer Michael Young took to the streets and bridges of Newcastle, shooting a series of images that captured his love for his home city. This was a personal project of Michael’s, undertaken purely for his own pleasure and without any of the commercial or time pressures he encounters in his usual photographic work. Instead, the shoot was scheduled around the availability of the models (all of them from Newcastle, all of them wearing their own clothes, with hair styled by Michael’s partner Gary Hooker) and, of course, the good old Northern weather.

The resulting images – free of any influence from industry trends or peers – reflect Michael’s authentic connection with what excites him and stirs him creatively. ‘Hometown’ is about what Michael loves and what comes from the heart.

When you’re immersed in your professional photographic work it’s so hard not to be influenced by what the current buzz is about, how you feel your work ‘should’ look. It’s easy to forget what you personally find interesting when you’re producing work for other people’s consumption. This project allowed me to step away from these influences and develop my own creativity.

“Working without constraints, without any pressure, allows my creativity to flow in a truly organic way. It tends to happen best when I’m working alone. I let my thoughts start in quite a small space and then allow them to expand and unfold as the project evolves. Shooting the looks and seeing the ‘Hometown’ story start to build was exciting – it injected freshness into my art. The process is like an artist painting at an easel, stepping away and then returning time and again with fresh eyes to see what needs adding next.

“A personal project like this enables me to develop my creativity by providing new sources and channels of inspiration and opening up new and exciting approaches to explore. It forces me to think differently about how I approach my subjects and this, in turn, affects my professional work, making me see familiar scenarios through different eyes.”

HAIR Gary Hooker & Michael Young for Hooker & Young

MAKE-UP AND CLOTHES Models’ own

PHOTOGRAPHY Michael Young

Michael Young will be talking about reclaiming confidence and staying creatively relevant as a salon boss at Creative HEAD’s Salon Smart business networking event on Monday 7 April. More information here.

Tax, Rates And Wage Increases Are Coming. Can Hairdressing Businesses Cope?

Tax, Rates And Wage Increases Are Coming. Can Hairdressing Businesses Cope?

Tax, Rates And Wage Increases Are Coming. Can Hairdressing Businesses Cope?

From April, hairdressing employers will pay more in National Insurance, as well as a higher Minimum Wage. In a special edition of our On The Floor series, Creative HEAD gathered business owners from across the UK to discuss the impact of Labour’s controversial first Budget

by CATHERINE | DOCUMENTS

In April 2025, significant rises in National Minimum wages and employers’ NI contributions will come into force, driving up operational costs and squeezing profit margins for many hairdressing businesses at a time of fragile post-pandemic recovery. 

For many small business owners already struggling to keep their heads above water, the additional costs announced in Chancellor Rachel Reeves’ first Budget will be crippling. There is talk of a curtailing of new hires, a need to make existing roles redundant and even business closures. 

If you’re one of those contemplating your rising cost base, the words of Eeyore from Winnie the Pooh might spring to mind: “Could be worse – not sure how, but it could be.”  

However, some are pushing such gloomy thoughts aside and embracing the challenge by finding ways to offset extra costs. 

Creative HEAD gathered a group of hairdressing business owners – a mix of employers, rent-a-chairs and hybrids – at a virtual round table to discuss how the impending changes are impacting on their plans for the future. 

Upcoming Changes Announced In The Budget 

Employers National Insurance Contributions (NICs) 

From April 2025 the rate of employers’ NICs will increase from 13.8 per cent to 15 per cent. The level at which employers start paying NICs (the secondary threshold) will also reduce from £9,100 to £5,000 per year. 

To help small businesses offset the increased NIC costs, the Employment Allowance, which helps eligible employers reduce their NIC liability, will increase from £5,000 to £10,500, and the £100,000 eligibility threshold will be removed. 

Business Rates 

April sees a scaling back of the business rate relief, with the current 75 per cent discount to be replaced by a permanent discount of 40 per cent, up to a maximum of £110k per business. 

Wage cost increases  

Significant Minimum Wage rises are coming into force in April 2025*: 

A rise in the National Living Wage for those aged 21 and over at more than double the rate of inflation (from £11.44 to £12.21 per hour). 

A 16.3 per cent increase in the National Minimum Wage for those aged 18 to 20 (from £8.60 to £10.00 per hour). 

And an 18 per cent increase for those aged 16 to 17 and apprentices (from £6.40 to £7.55) 

*The April 2025 rates represent the largest increase on record for the 18- to 20-year-old rate. The Government has also made clear they want the adult NLW rate to be extended to cover 18-year-olds in the future. 

Q1 It’s fair to say the Budget has caused consternation in the business community, but which element will most impact on your business strategy as the new legislation comes into force this year? 

For the majority of our panel, the biggest impact on business will come from the changes to employers’ NICs and the National Minimum Wage.  

However, the increase in NICs wasn’t the killer – it was the reduction in the threshold that caused the biggest shock. Almost everyone is looking at making tough choices because of those rising costs, and apprentices are a major concern.  

Those with apprentices talked of cutting numbers or not replacing them when their current cohort qualifies, while acknowledging the medium- to long-term impact on their future workforce of having fewer apprentices on board.  

“We run our business as self-employed, but employing apprentices was something we were hoping to build up to in the future. Now, after seeing the Budget, we’ve been put off. I genuinely don’t know how people can afford them.”

_______

“We are fully employed with a team of 35, and we’ve worked out that the rate increase and the NIC threshold reduction are going to add around £30,000 to our wage bill. We will raise our prices in March or April to help cover that increase but our view is that later on in the year we will drop our apprentices from four to two. And the sad thing is that we rely on our apprentice programme for our stylists to come through, so that will be quite difficult in terms of our future workforce.”

_______

“The most disgraceful thing [the Government did] was reducing the threshold from £9,100 to £5,000. That is disproportionately hitting part-timers. If you’ve got one person on £150k, it will cost you £2.5k. If you’ve got 10 part-timers on £15k each, it’ll cost you an extra £10k. That’s insanity. So, supporting people like young mums, who come in at 10am and leave at 3pm, is now the most expensive increase in our labour cost.”

_______

“I run four salons in south London and around 75 per cent of our staff are employed, so [the Budget] is going to have the most enormous impact on our costs. The real frustration for me and other salon owners is that I don’t think the Government understands how the impact is disproportionately terrible for hairdressing. I can’t think of any other industry where the labour cost is around 60 per cent of turnover – we are overlooked in that respect.”

_______

“In the past, if I saw a great 19-year-old, I would have said, ‘Come on board, you could be worth the investment.’ Now I will probably think very differently. I am petrified for the future of apprentices in our industry.”

_______

“After many years of being a passionate employer, it became obvious that my team could walk off and earn so much more money self-employed, so I switched my business to chair rental. I was mid-transformation when the Budget hit and all I could think was, ‘Thank Christ I did that!’”

Q2 What action will you need to take to ensure your business can survive and thrive over the next 12 months? 

As well as raising prices (which can neatly be blamed on the Budget, and clients will understand), there was lots of talk of working meticulously through the P&L to make cutbacks, too.  

Apprentices are in the firing line, but so are those unique luxury extras for clients – one business owner talked of reducing the size of his coffee cups because clients are increasingly asking for more expensive oat milk; another said they would stop offering baker-crafted branded biscuits and go back to Biscoff.  

However, we also heard how some are looking at the positives of their business, “shutting out the noise” to focus on what they’re brilliant at and working hard to raise awareness of those USPs and to deliver a business that is flexible and responsive to both clients and team. 

“I can’t make progress if I’m feeling anxious or negative. What I need to do is take practical steps to ensure that my business is sustainable. I’ve set aside the whole of this first quarter of 2025 to completely rework my business model. I need to look at every single line, I need to take it all apart and then put it back together in a model that works, that will tell me what I need to do with my pricing, my contracts, my apprentices, my stylists.” 

_______

“We have decided we need to be stricter on targets, so we now have a weekly huddle on a Monday morning to clarify our goals – we’re not drifting into anything anymore. We are trying to plan and make sure that every member of the team knows where they are financially.” 

_______

“I will be looking at my pricing and actually trying to understand it better (it’s always been a bit messy). I’ve been using the Maddi Cook calculator and putting it all on a spreadsheet and seeing how an increase could help me. This is definitely an excuse to blame the Government. I can be blunt with clients and say, ‘My staff deserve a decent wage and this is the only way we can afford it.’” 

_______

“We’re going back to basics – facts and figures. How much do we need to make? How are we going to do that? What skills will be required? We’re letting that inform us how we need to address the Minimum Wage, the business rates and so on. I feel you can get caught up in the noise, what’s going wrong, whereas we need to think about what we’re good at, what we’re offering and how we will achieve that financially.” 

_______

“For us, it’s been an exercise of consolidation. We’re trying to bring everything back in-house, which will require a bit of restructuring and like everyone has said, there’s no room for any fat. We’re looking at efficiencies, really trying to work out where we can make savings, while bringing up those service standards so that clients feel they’re getting value. What’s scaring me a little is that we put up our prices every April and they will have to go up significantly this April, so we’re having to work out how to present that to clients without spooking them.” 

Q3 What action would you like the hairdressing sector to take to support your business over the next 12 months? 

It was widely felt that industry organisations are not making our position clear to Government. There is a distinct feeling that hairdressing is not understood, and we need to be more vocal in sharing our real issues.  

There was talk about the need to raise the reputation of hairdressing. The public needs to see that we are not the Wild West – that hairdressing is a legitimate industry, and we invest in our people. For the first time in a while, the issue of compulsory registration was raised and there were calls for training organisations to be vetted and rated. 

Business owners are also taking a hard look at their suppliers, many of whom have just announced price rises. It would be good if those account managers and reps could be there to offer business support, rather than just trying to sell more product… 

“I think the industry bodies that are supposed to represent us are doing a bad job. A couple seem tone deaf in terms of the impact of [the Budget] changes on our industry. We are lumped in with beauticians and cosmetics brands so what’s presented to the Government is actually a muddled picture about growth, when actually if you drill down the trend in hairdressing is a total exodus from employment into self-employment and businesses deliberately staying below the VAT threshold, which creates an unlevel playing field.” 

_______

“The organisations who represent us are run by people who are not hairdressers, none of them own salons. It’s effing ridiculous!” 

_______

“I do think that not having a voice is an issue for us. Salon ownership is at an all-time low. So, if someone is doing a survey of hairdressers and asking them what the problems are, the results are not going to be representative of the issues that we [as business owners vs independents] are facing, because only a small percentage of respondents will be running a business and having to deal with these very real issues following the Budget. If the Government is being told, for example, that 90 per cent of the industry is managing, then why would they take any notice of the other 10 per cent? We’re getting to the point where we can’t train anybody anymore and nobody’s coming through as a result. That message needs to be clearer.” 

_______

“I think we need to register hairdressers. I think there needs to be some kind of clampdown on standards in training organisations because some of them are shockingly bad.” 

_______

“With the bigger brands, obviously, the more you spend, the more support you get. But when you’re trying to support the smaller independent brands, they just don’t have the ability to deliver that. So, it’s all a bit tough, it’s treacle out there – it’s sticky.” 

Q4 What action would you like the Government take to address some of the negative impacts of the Budget on your business moving forward? 

VAT was an issue brought up by all – how a reduction in the rate and/or in the threshold would make a huge difference, although nobody saw any VAT change on the cards. The predominant feeling is that all hair pros providing a service should be paying similar taxes and all should be VAT-registered. That would create a level playing field that would make business ownership and employment more sustainable – and that needs to be better explained to Government.  

“I’d like to see Government give us a VAT that is proportionate for service industries. I know they do that in Ireland (VAT for hairdressers is charged at a reduced rate of 13.5 per cent versus the standard rate of 23 per cent) but I’d like to see it go further. I’d like to see them make every independent stylist charge VAT as well to give us more of a level playing field. So, if you’re a practising hairdresser you should have a VAT number.” 

_______

“When it comes to VAT, [the Government] needs to realise that we are an industry that works on totally different principles to an awful lot of the High Street, and yet we’re bundled in with the same set of responsibilities and it just doesn’t work. They also need to understand that we are a craft and that for us to be able to train and pass on that craft we need better financial support. Through economic necessity, assistants are being asked to go onto the floor too quickly.” 

_______

“VAT is just the killer. It’s so depressing watching your business grow and then seeing how much tax you have to pay and how little you can offset. Every week, when I put that money into to the pot I use to pay my VAT, I just feel like, What’s the point?’” 

_______

“We all know that in barbering there are so many crooks on the high street, and it sucks knowing that we work so hard and are doing things properly while there are 30 other barber shops down the road doing cash in hand and probably making more money than us.” 

_______

“Government has to understand that our industry is labour-intensive. They’ve got to level the playing field. Everyone has to be VAT-registered, whether you work from a shed or from a salon in Mayfair. And I think they need to reward employers that train people, that’s also key. Until that happens, it’s all going to become more and more of a challenge. But I do think salons that can survive the next three or four years are going to be smashing it, because if you can keep your head until then…”  

“Keep Working Like Nothing Is Wrong”

“Keep Working Like Nothing Is Wrong”

“Keep Working Like Nothing Is Wrong”

When Creative HEAD held a discussion on the impact of problematic periods, a female salon boss wrote to us saying: “This exact woke attitude is why women aren’t taken seriously in business.” Why the lack of sisterhood? Periods are not fun for anyone, but the fact is that some are hit so badly they need sporadic time off to deal with them. Surely they need a workplace that’s supportive, not one that expects them to suffer in silence?

by CATHERINE | CONVERSATIONS

Hairdressing is an industry that’s powered by women – around 88 per cent of workers in hair are female. Obviously, a big chunk of them are having periods, and according to statistics, for around 40 per cent period pain is so bad they will have to miss work. Yet despite there being a flurry of activity around the menopause in recent years, there hasn’t been any real discussion around how to help women working in salons or as independent business owners with troublesome periods. Slightly baffling.

Menstrual leave, launched in Spain in 2023, is widely derided in Britain as a woke European thing, so the offer of three to five days of paid leave per month won’t happen here just yet. That means the only tangible workplace support for problem period sufferers in the UK – reasonable adjustments like reduced or flexible hours, home working and the provision of special equipment – is if they meet the threshold for disability.

If we want women to be able to work – to be able to function – as humans despite the various nonsensical menstrual conundrums bestowed upon us, we need not just to look into what’s causing problem periods but also to give women the time and space to deal with these things. That is why Creative HEAD gathered a group of women to discuss the impact of problematic periods on working women, to consider how best to manage them and find solutions – and to learn how to better advocate for yourself with employers who might have a similar attitude to our email correspondent.

Cristina Fazzone – independent colourist

@cristina_fazzone

“I find it shocking that we don’t speak about periods. For the 40 per cent of women who have to miss work due to painful periods, it means we’re suffering in silence. I would love to break the taboo, start seeing change in the workplace, and to do that, we need to start talking about periods openly, because it’s definitely a topic that we steer away from. We push through and we hope everything’s going to be okay, and that isn’t the way to deal with it.

“The most important thing I wanted to raise here is the impact of my periods on my work, and how it started to affect my job as a hairdresser. When I was employed, it was a nightmare – a sick day meant rescheduling a whole day of clients, losing clients potentially because of it. But on top of that, there was a lack of empathy from my bosses around why I was calling in sick.

“Things got a lot worse when I became self-employed because it affected my income so much more. I also started to notice the impact of my periods on my creativity and being able to give my full energy to a client. Our creativity is affected by our cycles. We can’t expect to deliver the same results every time.

“So essentially, the question is, how are we catering to women in the industry? I feel it’s time for change. For women to be taken seriously, the process taking place within our body needs to be understood, because we can’t deliver the same efficiency if we are just pushing through and pretending that it doesn’t happen.”

Connie Owen – Cristina’s period coach

@conniemarieowen

“I am a cycle awareness guide. I help women rediscover the sacredness of their cycle, which is the rhythm that we live to as women. As cyclical beings, just like nature has seasons, we’re never the same person all the time. Understanding our cycles can help us be more creative, be more efficient.

“The menstrual phase, our bleed, is when many of us have our lightbulb moments. When an idea does come, write it down rather than pursue it at full force because I wouldn’t advise embarking on a project during your bleed. 

“When you move into the follicular phase, this is a time to break your idea down, perhaps with a moodboard. Then, as you move into the ovulatory phase, you can really shift the gears into making your dreams possible. You’ve got this surge of energy, you’re glowing, you feel determined to bring your idea to life.

“Finally, you go into your luteal phase, which is when you start cocooning back into the darkness to reflect on your creativity and the month that you’ve had – what went well, what needs to change. And you then carry that into your bleed and the cycle begins again. Every phase can help you with your creativity. It’s just knowing when to go full force with something and when to hold back a little bit.

“My advice to working women who suffer from painful periods would be to not push through. The energy that we have on our bleeds is meant for healing, and when that’s outsourced, we can end up being really depleted and fragile. It’s about having boundaries with yourself, giving yourself permission to say no or to rest, because you can’t expect other people to allow that for you when you don’t allow that for yourself.”

Anna Cooper – co-founder of charity, The Menstrual Health Project

@menstrualhealthproject

“I’m a nail technician and co-founder of The Menstrual Health Project, a patient-led charity that seeks to improve education around menstruation and help people navigate these conditions more confidently, accurately and comfortably. Our vision is a world where gynaecological health is no longer stigmatised – society sees periods as dirty, and we’ve ignored the topic far too long

“We’re up against it in this industry, having to cancel a day of clients due to period pain, but actually, the biggest thing is communicating with your clients and your boss, if you have one, so they understand what you’re going through. Often, people just don’t understand conditions like endometriosis, that it causes long term pain, that there is no cure and that it comes under the disability bracket, and that actually comes with rights.

“I urge anybody who manages staff to educate yourself on these conditions, because we’ve gone for far too long with the attitude that women have to put up and shut up. Did you know, when a woman goes to a GP it takes an average of 10 GP visits for her to be taken seriously? It takes an average of one GP visit for a man to be taken seriously. So, we have a huge gender health gap within our health system, which doesn’t help.

“Being aware of your healthcare and employment rights is crucial, they’re there to protect you. Make sure you are going to your boss with accurate information about your condition. Tracking pain and symptoms is not just for when you’re going to the doctor, it also can help within the workplace, because it can show your bosses what you’re having to deal with. Don’t be afraid to ask if you’re able to have flexible working; explain why you need it and how.

“Be your biggest advocate. Trust your body as you know it best. Don’t feel afraid or embarrassed to speak up. Talking about mental health is not shameful. We need to understand that the only way things will change is if we open up. As women, we don’t get a choice whether we have periods or not, so we shouldn’t have to make a choice whether we speak out about it or not.”

To find out more, visit menstrualhealthproject.org.uk