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Project Scotland, in partnership with The Fellowship for British Hairdressing, is designed to showcase and elevate the very best of Scottish hairdressing talent. The new initiative will offer a programme packed with eight education days and an exclusive photoshoot, allowing participants to delve into every aspect of hair artistry—from cutting and colouring to styling and beyond.
Applications for the programme open on 14 October, before closing on 11 November. This exciting opportunity is perfect for any hairdresser looking to take their hairdressing craft to the next level.
What truly sets Project Scotland apart is its commitment to supporting homegrown talent. Each participant will have the chance to work alongside Scotland’s top hair professionals, learning from their expertise while sharpening their own abilities. Whether it’s through photoshoots, stage time at prestigious events like HairCon Manchester, or the Project Grand Finale, team mentees will have ample opportunities to showcase their skills in front of live audiences.
Leading the charge for Project Scotland is the managing director of Medusa, Scotland’s fastest-growing salon group, known for its six innovative salons and a cutting-edge academy. As Wella UK style director and global business mentor, he brings unparalleled expertise in both creative cutting and business education, with a mission to champion Scotland’s talent and shape the future of global hairdressing.
But it’s not just about stage lights and applause, Project Scotland is about growing the next generation of hair professionals, empowering them to push boundaries and contribute to Scotland’s thriving hairdressing scene. The programme offers a real-world platform for putting new techniques into practice, allowing mentees to create, experiment, and grow.
Whether you’re a rising star in cutting, colouring, or styling, this is your opportunity to elevate your craft and join a community that values innovation and artistry. Become part of the next wave of Scottish hairdressing talent.
For more information on how to apply, click here.
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Michelle, William Guy Hairdressing Westbourne
SalonSpy, the UK’s leading review platform for salons, just announced its 2024 Customer Service Award winners, marking the eight year of this prestigious recognition. Based solely on verified customer reviews, the awards celebrate the best in customer service across 504 UK salons and stylists. It’s all about who’s nailing customer service – and there’s no guessing involved. These awards are based solely on verified customer reviews, so it’s the real deal.
Jacqui Bates, Francesco Hair Newcastle
The list of winners is packed with big names like HOB Salons, Francesco Hair, and Daniel Granger – all serving up consistently high-quality experiences. And with 97 per cent of clients checking reviews before booking their next cut or colour, this is one accolade that really matters.
SalonSpy’s CEO, Adam Thomas, expressed his pride in recognising businesses that uphold exceptional standards, stating: “These awards are about celebrating excellence based on the opinions that matter: customers.”
With a data-driven process that considers review count, consistency, and recency, the awards highlight the cream of the crop in UK salons.
Celebrating incredible customer service, the SalonSpy Awards continue to shine a light on salons dedicated to providing outstanding experiences, without the need for submissions, nominations, or social media presence – just pure customer satisfaction.
HOB Salons (Brent Cross, Amersham, Bushey, Camden, Cockfoster, Epping, Gerrards Cross, Loughton, Mill Hill, Northwood, Radlett, Rickmansworth, Ruislip, Temple Fortune, West Hampstead, Whetstone)
Harrington Hairdressing (Amersham, Beaconsfield, Maidenhead, Marlow, Southampton, Wendover, Winchester, Wokingham)
Joseph Ferraro Hair (Harrogate)
Francesco Hair (Newcastle)
Taylor Taylor (Portobello, Shoreditch and Soho Liberty)
Daniel Granger (Northampton)
Julian Holland Hair (Hessle)
The Hair Lounge (Hadleigh)
William Guy (Westbourne)
Congratulations to the 2024 winners!
After more than three decades of shaping the hair industry, Robert Cromeans, a legendary hairdresser, salon owner, and platform artist, has announced his retirement from John Paul Mitchell Systems (JPMS). Known for his extraordinary artistry, business acumen, and passion for education, Robert leaves behind an inspiring legacy that will continue to influence both established professionals and aspiring hairdressers alike.
Robert’s journey to becoming a global icon began when he joined JPMS as a young stylist, quickly catching the eye of industry giant Jeane Braa. Under her mentorship, Robert rose to prominence, eventually becoming the artistic director in 2000 and the global artistic & business director in 2016. During his time at JPMS, Robert played an instrumental role in the creation of iconic collections and the development of business systems that transformed the way salons operated.
Among his many achievements, Robert’s entrepreneurial success as a salon owner stands out. He founded several salons, with A Robert Cromeans Salon in San Diego, California, becoming a beacon of innovation. His salons weren’t just places to cut hair – they became centres for creativity, learning, and business growth. Robert was responsible for pioneering Take Home, The Wash House, and The Color Bar, business systems that empowered salon owners and stylists to streamline their operations and improve client experiences.
For many hair professionals, Robert’s influence extended far beyond the walls of his salons. He dedicated much of his career to education, traveling to over 40 countries to teach, mentor, and inspire others. His charisma, humour, and deep understanding of the industry made him a sought-after speaker on stages across the globe. He shared not only his innovative techniques but also his philosophy on how stylists could succeed in business while remaining passionate about their craft.
John Paul DeJoria, Co-Founder and Chairman of JPMS, spoke of Robert’s incredible impact: “We are immensely grateful for Robert’s service, dedication, and friendship. He has made a lasting impact on our company and our industry. His legacy will continue to inspire and influence generations to come.”
As Robert steps into retirement, his legacy offers powerful lessons for today’s stylists and salon owners. His career demonstrates the importance of combining creativity with a business savvy approach, of constantly seeking out new ways to innovate and grow, and of always investing in the education and success of others. Whether through his salons or his global educational tours, Robert has shown that the key to long-term success in the hair industry is more than just talent – it’s about vision, leadership, and a commitment to inspiring those around you.
CATEGORIES > INFORM Industry celebrates Ashleigh Hodges at President’s Night in Manchester.Ashleigh HodgesAshleigh Hodges is the new – and youngest ever – president of the Fellowship for British Hairdressing. Unveiled at President’s Night, hosted at the O2...
Educating your clients about the importance of early intervention is key. Hair loss often worsens when left untreated. Leading trichologist, Mark Blake, tells us that the best thing for clients to do is “get advice and start a hair loss regime as quickly as possible.” Hair loss gets worse if left untreated, so doing nothing is going to let the problem get worse. By guiding your clients to act early, you can help them preserve their hair health and confidence.
One essential point to highlight is the seasonal nature of hair shedding. “Clients shouldn’t be alarmed if they notice more hair loss in September,” Mark shares. “It is the month that we see the highest proportion of natural hair loss in the Northern Hemisphere. It’s thought to be due to seasonal changes in light and weather.” While this is a natural occurrence, you should encourage clients to seek advice if they notice excessive or persistent shedding. Here are a few methods you can share with your clients, so they can start their health growth journey as soon as they leave the salon.
Many clients may not realise how crucial their diet is to hair growth. Hair is composed of approximately 85 per cent protein, and a lack of it can severely impact growth. Blake reminds us that “hair only grows from the protein eaten or retained,” highlighting the importance of a well-balanced diet for hair health.
Secondly, scalp care is critical but often neglected. Blake suggests that clients exfoliate their scalp every six weeks, explaining, “the scalp ages 12 times faster than the skin on the body and six times faster than the skin on the face. The scalp is where the hair must grow out of, and it needs looking after.”
Some clients believe that washing their hair less frequently will help reduce hair loss, but Mark Blake warns against this misconception. “As a Trichologist, I see more problems from hair loss patients who don’t wash their hair frequently than from patients who do wash their hair frequently,” Blake explains. He adds: “Clients should treat their scalp like any other part of their body. They should probably treat it better…scalp health is directly linked to hair health.” Encouraging clients to wash their hair regularly, focusing on scalp health, can help mitigate issues related to hair loss.
As trusted professionals, you can offer more than just styling. Offering scalp treatments, exfoliation services, and hair loss consultations can set your salon apart as a wellness hub for clients concerned about thinning hair. Plus, partnering with specialists, stocking trichologist-recommended products, and training your team in hair loss management will better serve your clients and build trust in your expertise.
Hair loss can be triggered by a wide range of factors, including genetics, hormonal changes, stress, nutrition, and even certain medical conditions or treatments. While understanding the root cause of hair loss is helpful, what’s more important is focusing on timely and effective intervention. Whatever the cause, action can prevent further loss and help restore hair health. The key is not dwelling on why hair loss happens, but rather how you can guide clients towards the best solutions to manage it.
Hair Loss Awareness Month is a great opportunity for salon owners to enhance their services and raise awareness about hair health, even by simply adding more targeted scalp health treatments to your service menu. Offering this added layer of care can position your salon as a leader in holistic hair care.
Hair Loss Awareness Month is a reminder that hair loss is a common issue, and it’s oftentimes tied up with many emotions, but it can be managed with the right knowledge and approach. As stylists, you are in a powerful position to provide education, support, and care for clients experiencing hair loss, helping them to regain their confidence and maintain healthy hair.
About 2,000 hours a year – that’s how long stylists listen to their clients, according to a study by Samaritans. It’s well known that hairdressers and barbers hear some intensely personal and potentially traumatic tales from their clients, offering advice and support alongside colour and styling. Is it any wonder that 65 per cent of stylists have told a L’Oréal study that they’ve experienced anxiety, burnout or depression at some point during their career?
In a move to offer extra practical help to those feeling stressed, L’Oréal Professionnel Paris is partnering with the app Calm to offer three months of free access, with 50 per cent off Calm’s annual subscription price following that free period. This follows the launch last year of the Head Up initiative from L’Oréal Professionnel Paris, which offers free online training to stylists on its Access platform, with its tools including meditation, breathing and movement exercises. Since its launch, more than 92,000 hairstylists from 25 countries have completed the first training module.
Via the Calm partnership, stylists can access masterclasses and relaxing stories to enhance sleep quality. The meditation, sleep and relaxation app – which usually offers a one-week free trial – has seen more than 120 million downloads, with easy access to resources available 24/7 in seven languages.
The Head Up X Calm subscription is available via L’Oréal Access or lorealprofessionnel.co.uk/headup.
Changes to English and maths qualifications for over 19s and shorter apprenticeship duration included
The 2025 Phorest Salon Owners Summit in Dublin brought together salon professionals from around the world for a refreshing event designed to help them elevate their businesses and prepare for the year ahead.
From the Bank of Dave to ‘Careless Whisper’, discover the lessons we brought back from the iconic business event