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What was the aim of the space?
I was looking for a space that felt like me aesthetically and would give me the freedom to run my day how I wanted without the responsibility or pressure of leading a whole team. I wanted to create a space that I enjoyed being in and felt like home. I’m all about a calmer and slower pace of life, so the furnishings and colour palette needed to reflect that.
I plan to use the space not only to run a column for my clients but also to create content and online education. I do a lot of brainstorming, admin, meetings and content creation for my education courses, so I also wanted to create a space I enjoy being in to do those administrative tasks.
What advice do you have for independent stylists starting their studio-style salon?
Give yourself sufficient storage. It sounds very dull, but it’s often the bit that gets forgotten. I’ve learnt my lesson from having a salon before, and it’s even more important in a small space! If you want your space to look aesthetically pleasing, you are going to want areas to put stuff away like products, colour, ring lights, towels, so more storage is a must.
Invest in good quality salon equipment like cutting chairs and basins but do shop around for all the other furniture and design. These are the parts that will bring character.
Make sure you choose a colour partner that you not only love using on your clients but is easy to order and the quantities you want. You want a brand that can support you. I work closely with L’Oréal Professionnel Paris and having a good relationship is key to making your space work.
How does your one-to-one approach work in practice?
I can see up to three clients daily depending on their chosen colour service. When renting a chair, you often will need to pay a daily rate for the chair and or give a percentage of your takings. Depending on whether you need to rent or pay for the space will factor in how much you take home.
With my studio, my outgoings are less than when I work freelance from a space, allowing me to do fewer clients in a day. However, offering a one-on-one experience to a client most definitely opens up the possibility of adding a premium to your pricing.
How will you be marketing your space to potential new clients?
All my marketing has been on social media platforms; videos of the space and hair have been great to grab the attention of potential new clients. It gains the most reach. However, recommendations from existing clients will always be at the top of the list when attracting new clients.
When clients take selfies in the space, I get them to share on social media. If people see the vibe of the space and match with it, they are more inclined to book as the recommendation has come from a friend.
What do you have planned for the future?
I’m launching the podcast The So Lovely Hair Show alongside my co-host, Ollie Blackaby from The Hair Salon in Brighton. We’ll be recording from the studio, intending to offer real-life, open and honest staff room chit-chat, covering a variety of topics and challenges that freelancers, creatives and the hair industry are faced with.
My career has had many ups and downs, and I genuinely believe that the hard times have made pivot in new and positively life-changing directions. Discussing my struggles and how to overcome them with friends and colleagues is what has got me through, so I hope to bring a bit of that support, honesty and inclusivity to our industry. I’m also working on an exciting project with L’Oréal Professionnel Paris which will be launching in March so watch this space!
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Mislabelling freelancers
In the realm of hairdressing, many professionals prefer to be recognised as freelancers or independents rather than “home hairdressers.” Some of us travel to clients’ homes due to various reasons, because they have medical conditions, transportation limitations, are professionals who work from home, or are busy mums and dads who are strapped for time. Other stylists have transformed spaces like rooms, garages, or garden studios into fabulous salons. Freelancers might rent space, use pods or chairs, or even work under major brands and colour houses. Despite this diversity, some still label us as home hairdressers, even though renowned salon names also operate as freelancers for brands. The key distinction is that we don’t employ staff.
Brands moving to the high street
Recent discussions centre on brands moving to the high street. We aim to keep our members positive and focused. If you retail products within your business, it’s important not to worry about external developments. Concentrate on honing your skills and knowledge with the trusted brands you use and guide your clients with the best haircare solutions. While clients may seek bargains, they often lack product knowledge and guidance, which can lead to less-than-ideal outcomes.
Business independence and disguised employment
It’s crucial to educate our members that their business within a salon or barbershop must remain entirely separate from the umbrella they operate under. Regardless of whether you’re self-employed, a sole trader, or a limited company, you manage your booking system, handle bills via your own till system or card machine and provide your products and equipment. Your prices, hours, and vacation plans should not be dictated by others. If you need legal advice, the FHA offers a legal advice line to assist you.
Navigating Covid concerns
COVID-19 has once again become a pressing topic in our community. Questions arise about skin testing after experiencing Covid or receiving the Covid jab, and whether it’s appropriate to request mask-wearing from clients. Given the limited Covid regulations, our advice is to follow your instincts. If you wish to wear a mask, do so. If clients have received a Covid injection, adhere to previous rules of skin testing before applying colour. Given the increasing reports of reactions post-Covid or vaccinations, erring on the side of caution is advisable.
Handling booking fees and deposits
An ongoing concern revolves around booking fees or deposits due to the increasing incidence of no-shows and last-minute cancellations. We advise our members to ensure transparency. If you opt to charge a booking fee, it should be clearly communicated in writing and enforced for cancellations within a 24/48-hour window. This policy can be included on your website, in appointment confirmation emails, or text messages, ensuring that clients understand the terms and have a copy for reference in case of earnings loss.The percentage of freelancers in the industry is on the rise, coinciding with more salons unfortunately closing their doors. Social media abounds with newcomers seeking guidance on insurance, groups, and education. The FHA offers bespoke insurance tailored to our ever-growing industry and unparalleled opportunities to collaborate with top brands in colour and styling. We provide hands-on training, bursaries, zoom education, local meetups, and a supportive community through our staff room chat room. While freelancers may work independently, we stand together, offering technical advice and guidance. Our goal is to mentor new freelancers and provide insights into establishing their businesses.
Guests included celebrities, clients and friends, plus a world-famous band as the headline act!
Boss Your Salon founder Maddi Cook’s new financial survey suggests you’re not – especially if you’re a business owner.
Trichologist Mark Blake shares his expert guide on giving guidance to clients
“I love this ’70s blow-out because it has really moved from a trend to something more classic. People love it, the flicks and texture always perform super well on social, and also it’s such a fun look to add colour with too!”
Once sectioned I use the dryer and round brush, starting around the face and over-directing the hair forward as I blow the ends backwards. I go over each section a few times and switch between hot and cool to really seal in the curl and volume. It’s important to use lots of tension and pull the hair out as you dry. Once I reach the crown, I like to alternate the direction I dry – some towards the face and some backwards – but I still over-direct the roots forward.
After the hair is dried, I leave it to cool ideally for around five minutes so it can really set. I then spritz with lots of Amika Un.Done Texture Spray and get my hands in and massage the roots, this breaks up any section marks and helps me to see how the hair is falling. Next, I tilt the head back and brush the hair upside down to create as much width as possible, before applying more texture spray.
Always use your fingers to manipulate the hair so it sits exactly how you want! You can finish with hairspray, but personally I prefer texture spray as it is drier and keeps the hair looking more modern and fluffy. This finish is perfect for creating the ultimate Insta hair.”
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